If nothing else other than HID Keyboard Device shows up, then just disable it for that also. If you have a wireless keyboard/mouse and there is a USB transmitter attached to your computer, you will also need to disable this option for that device too. For example, you can also prevent the keyboard from waking your computer or the network card too. To prevent other USB devices from waking your computer, just right-click on them, choose Properties and go to the power tab. This will get you to the same dialog with the Power Management tab as shown above. Note that you can also get to this setting by clicking on Start and then typing in Device Manager.Įxpand Mice and other pointing device and then right-click on the mouse and choose Properties.
Fixing this setting will prevent that from happening. Some high-end mice, like gaming mice, have high polling rates and high DPI, which means even the tiniest of movements will be detected and cause your computer to wake up. From now on, you cannot wake up Windows from sleep mode by clicking a mouse button or moving the mouse around. Click the OK button and click OK on all the other open windows too. If you live in Western Australia, and you need any kind of computer help, please complete the form here before bringing your device or computer to us at 315 Rokeby Road, Subiaco, Western Australia or call us out by clicking here.In the second Properties window for your mouse, click on the Change Settings button on the General tab.įinally, click the Power Management tab and uncheck the Allow This Device to Wake the Computer box. Need more help?Ĭovid-19 Update: Business as usual for workshop repairs, remote support and onsite support. Remember to click “Apply” and “Save” for these changes to come into effect. Try the following settings and your PC should NEVER go into sleep mode and freeze again We identified the problem as being the mouse and the USB power saving settings for the mouse. This would often result in a hard-reset being required to bring the computer back to life, often resulting in a loss of data. We have found this to be a particular problem with Dell computers.Įven after telling the Dell PC to “Never” go into power saving mode it continued to do so, often freezing the PC in the middle of a program after the computer had been left unattended for a couple of minutes. The power saving options of the PC or laptop and Windows 7 do not sit happy with each other resulting in the PC going into sleep mode after just a few minutes of being left unattended.
Some computers have a conflict with Windows 7. Does your PC go to sleep without warning resulting in data loss?
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